Director of Strategic Accounts, West Coast & Tech Focus

360 Destination Group is an award-winning national destination and event management company with offices throughout California, Las Vegas, Florida, Texas, Arizona, Nashville, Chicago and New York. 360DG packs decades of know-how into amplifying the very best that each destination has to offer. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.

We now find ourselves seeking a sales-driven, organized, and hospitality-oriented Director of Strategic Accounts to join our national Strategic Account Management team focusing on the West Coast and tech markets. As a member of our team, you’ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!

This is what WE offer YOU…

• A competitive salary based on experience.
• Uncapped commission potential.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO AND paid holidays.
• A retirement savings plan (401k).
• Short term disability insurance coverage.
• Life insurance coverage.
• Paid DCMP and/or CMP certification.
• Paid industry memberships.

As a DIRECTOR OF STRATEGIC ACCOUNTS, you will be…

• Generating qualified new business opportunities for all 360 Destination Group locations.
• Identifying Strategic Partnership Opportunities in the way of preferred agreement and or MSA’s.
• Attending/participating in weekly SAM team meeting, Account Executive Sales calls and annual internal 360DG sales meeting and provide regular updates on Sales efforts and achievements.
• Generating and maintaining thorough CRM records including Sales Projects and Client Account, Contact, Opportunity and general information/notes.
• Adhering to and being an advocate for HR and Accounting processes and procedures.
• Being the key collaboration point between the customer and our destinations’ teams.
• Representing our Brand systems and procedures to our customers.
• Establishing realistic timelines and primary actions between customer and destination-specific teams.
• Producing and maintaining annual Sales and Marketing Plan.
• Meeting and or exceeding annual sales goal.
• Entering and tracking all activity/leads in CRM in a timely manner.
• Providing client and 360 Destination Group destination team support in the successful transition of each opportunity.
• Representing 360 Destination Group by acting as a brand ambassador at tradeshows, sales trips, client site inspections and programs; collaborating/coordinating with Marketing team to develop and distribute marketing materials and social media efforts consistent with the brand strategy; providing one annual thought leadership blog.
• Attending IMEX annually for duration of the event.
• Creating, managing, and attending a minimum of 4 sales trips per year.
• Additionally traveling for client meetings, programs and high-profile site inspections will be required when necessary, requested by client and/or Account Executive.
• Attending annual internal 360DG sales meeting.
• Attending 360DG SAM internal team meetings.
• Supporting the vision, mission and guiding principles of 360DG.
• Observing applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
• Attending and participate in training opportunities and seminars relevant to this position.
• Adhering to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

You will stand out from the crowd if you…

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company’s products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with…

• DMC experience or significant sales and meeting management expertise.
• Ten plus years group sales experience within a successful direct sales organization.
• A track record of success working with senior level executive level clients.
• Impeccable oral and verbal communication and presentation skills.
• An ability to stay current with our services, as well as services offered by competition.
• An ability to stage a consultative selling process that overcomes objections and indifference and connects “need” with the company’s solution.
• Knowledge of direct marketing sales and service, and the ability to provide an integrated solution to prospects and customers.
• High levels of motivation and driven sales effort.
• Effective relationship building skills.
• Proficiency in multi-tasking and organization.
• A strong sense of accountability and personal brand.
• Excellent communication and presentation skills.
• Strong computer and social media competency: MS Office (Word, PowerPoint, Excel), Instagram, Twitter, LinkedIn, Facebook.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Job Scope & Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

360 Destination Group is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.